The processing time to personalize a binder and packaging takes 7-10 business days. After processing time, the shipping time will take another 7-10 business days to arrive to its destination.
Sometimes, there might be a delay with the shipping carrier due to any holidays or low staff. Please be patient if any of that happens or contact me at email@example.com
For lost or stolen packages
- For lost or stolen packages, we have to fill a form with USPS or UPS in order to see what has happened.
- If the package got stolen, there's not much I can do.
- If the package got lost, contact me at firstname.lastname@example.org
For incorrect address
- If an incorrect home address was provided at checkout and the package was delivered, I can't resend the same package to another address.
- Make sure you type in your correct home address before placing an order.
For International Orders
- When receiving your order, you might be subject to pay customs fee by the shipping carrier (UPS or USPS). This is an import fee that is asked by the carrier that is different than the the shipping price paid at checkout.
Please make sure to read before purchasing from my store. Once order placed, it means that you have agreed to and read all my Shipping and Refund Policy and Terms.